{"version":"1.0","provider_name":"Espace Ressources","provider_url":"https:\/\/www.oaq.com\/ressources","title":"Ge\u0301rer les attentes du client ne\u0301ophyte - Espace Ressources","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"hv53qaKARQ\"><a href=\"https:\/\/www.oaq.com\/ressources\/publications-ordre\/gerer-les-attentes-du-client-neophyte\/\">Ge\u0301rer les attentes du client ne\u0301ophyte<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.oaq.com\/ressources\/publications-ordre\/gerer-les-attentes-du-client-neophyte\/embed\/#?secret=hv53qaKARQ\" width=\"600\" height=\"338\" title=\"&laquo; Ge\u0301rer les attentes du client ne\u0301ophyte &raquo; &#8212; Espace Ressources\" data-secret=\"hv53qaKARQ\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/www.oaq.com\/ressources\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>\n","thumbnail_url":"https:\/\/www.oaq.com\/ressources\/wp-content\/uploads\/sites\/2\/2025\/12\/csm_capsule_fonds_93c1a927fd.jpg","thumbnail_width":548,"thumbnail_height":366,"description":"Le client a g\u00e9n\u00e9ralement de tr\u00e8s grandes attentes envers l\u2019architecte, \u00e0 plus forte raison s\u2019il n\u2019a pas l\u2019habitude de recourir \u00e0 ses services. Souvent, le client n\u00e9ophyte per\u00e7oit le professionnel comme celui qui pourra r\u00e9gler tous les probl\u00e8mes pouvant survenir en cours de projet. Voici quatre recommandations pour all\u00e9ger le fardeau qui p\u00e8se sur vos \u00e9paules."}