{"id":1018,"date":"2025-12-09T20:46:23","date_gmt":"2025-12-10T01:46:23","guid":{"rendered":"https:\/\/www.oaq.com\/ressources\/?post_type=faq&#038;p=1018"},"modified":"2026-03-23T14:09:35","modified_gmt":"2026-03-23T18:09:35","slug":"que-faire-en-cas-de-mesentente-a-propos-des-honoraires-professionnels-de-larchitecte","status":"publish","type":"faq","link":"https:\/\/www.oaq.com\/ressources\/faq\/que-faire-en-cas-de-mesentente-a-propos-des-honoraires-professionnels-de-larchitecte\/","title":{"rendered":"Que faire en cas de m\u00e9sentente \u00e0 propos des honoraires professionnels de l\u2019architecte?"},"content":{"rendered":"\n<p>L\u2019OAQ recommande aux architectes, dans la mesure du possible, de s\u2019entendre \u00e0 l\u2019amiable avec leur client. Dans le cas contraire, il est souhaitable de diriger le client vers le service de conciliation et d\u2019arbitrage de comptes offert par l\u2019OAQ. La demande doit \u00eatre initi\u00e9e par le client, dans les 120&nbsp;jours suivant la r\u00e9ception de la facture contest\u00e9e.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.legisquebec.gouv.qc.ca\/fr\/document\/rc\/A-21%2c%20r.%2012%20\/\">R\u00e8glement sur la proc\u00e9dure de conciliation et d\u2019arbitrage des comptes des membres de l\u2019Ordre professionnel des architectes du Qu\u00e9bec<\/a><\/p>\n\n\n\n<p>Pour plus d\u2019informations, consultez la fiche \u00a0<a href=\"https:\/\/www.oaq.com\/protection-du-public\/conciliation-de-compte-dhonoraires-et-arbitrage\/\">\u00ab\u00a0Conciliation de compte d\u2019honoraires et arbitrage\u00a0\u00bb<\/a>.<\/p>\n\n\n\n<p>Pour faire un tour d\u2019horizon plus complet de ce service et pour obtenir de bonnes pratiques en mati\u00e8re de facturation, vous pouvez vous inscrire \u00e0 la formation \u00ab\u00a0<em><strong>Le service de conciliation et d\u2019arbitrage de comptes d\u2019honoraires de l\u2019OAQ<\/strong><\/em> \u00bb en visitant le\u00a0<a href=\"https:\/\/www.oaq.com\/devoirs-de-larchitecte\/formation-continue\/calendrier-des-formations\/\">calendrier de formation continue<\/a>.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"featured_media":1605,"template":"","subject":[67,83,70],"class_list":["post-1018","faq","type-faq","status-publish","has-post-thumbnail","hentry","subject-deontologie","subject-honoraires","subject-relation-client"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Que faire en cas de m\u00e9sentente \u00e0 propos des honoraires professionnels de l\u2019architecte? - Espace Ressources<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.oaq.com\/ressources\/faq\/que-faire-en-cas-de-mesentente-a-propos-des-honoraires-professionnels-de-larchitecte\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Que faire en cas de m\u00e9sentente \u00e0 propos des honoraires professionnels de l\u2019architecte? - Espace Ressources\" \/>\n<meta property=\"og:description\" content=\"L\u2019OAQ recommande aux architectes, dans la mesure du possible, de s\u2019entendre \u00e0 l\u2019amiable avec leur client. Dans le cas contraire,&hellip;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.oaq.com\/ressources\/faq\/que-faire-en-cas-de-mesentente-a-propos-des-honoraires-professionnels-de-larchitecte\/\" \/>\n<meta property=\"og:site_name\" content=\"Espace Ressources\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-23T18:09:35+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.oaq.com\/ressources\/wp-content\/uploads\/sites\/2\/2026\/02\/mesentente-2-personnes.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1253\" \/>\n\t<meta property=\"og:image:height\" content=\"836\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimation du temps de lecture\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.oaq.com\\\/ressources\\\/faq\\\/que-faire-en-cas-de-mesentente-a-propos-des-honoraires-professionnels-de-larchitecte\\\/\",\"url\":\"https:\\\/\\\/www.oaq.com\\\/ressources\\\/faq\\\/que-faire-en-cas-de-mesentente-a-propos-des-honoraires-professionnels-de-larchitecte\\\/\",\"name\":\"Que faire en cas de m\u00e9sentente \u00e0 propos des honoraires professionnels de l\u2019architecte? - Espace Ressources\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.oaq.com\\\/ressources\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.oaq.com\\\/ressources\\\/faq\\\/que-faire-en-cas-de-mesentente-a-propos-des-honoraires-professionnels-de-larchitecte\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.oaq.com\\\/ressources\\\/faq\\\/que-faire-en-cas-de-mesentente-a-propos-des-honoraires-professionnels-de-larchitecte\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.oaq.com\\\/ressources\\\/wp-content\\\/uploads\\\/sites\\\/2\\\/2026\\\/02\\\/mesentente-2-personnes.jpg\",\"datePublished\":\"2025-12-10T01:46:23+00:00\",\"dateModified\":\"2026-03-23T18:09:35+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.oaq.com\\\/ressources\\\/faq\\\/que-faire-en-cas-de-mesentente-a-propos-des-honoraires-professionnels-de-larchitecte\\\/#breadcrumb\"},\"inLanguage\":\"fr-CA\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.oaq.com\\\/ressources\\\/faq\\\/que-faire-en-cas-de-mesentente-a-propos-des-honoraires-professionnels-de-larchitecte\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-CA\",\"@id\":\"https:\\\/\\\/www.oaq.com\\\/ressources\\\/faq\\\/que-faire-en-cas-de-mesentente-a-propos-des-honoraires-professionnels-de-larchitecte\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.oaq.com\\\/ressources\\\/wp-content\\\/uploads\\\/sites\\\/2\\\/2026\\\/02\\\/mesentente-2-personnes.jpg\",\"contentUrl\":\"https:\\\/\\\/www.oaq.com\\\/ressources\\\/wp-content\\\/uploads\\\/sites\\\/2\\\/2026\\\/02\\\/mesentente-2-personnes.jpg\",\"width\":1253,\"height\":836,\"caption\":\"Photo : iStock\\\/fizkes\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.oaq.com\\\/ressources\\\/faq\\\/que-faire-en-cas-de-mesentente-a-propos-des-honoraires-professionnels-de-larchitecte\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\\\/\\\/www.oaq.com\\\/ressources\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Que faire en cas de m\u00e9sentente \u00e0 propos des honoraires professionnels de l\u2019architecte?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.oaq.com\\\/ressources\\\/#website\",\"url\":\"https:\\\/\\\/www.oaq.com\\\/ressources\\\/\",\"name\":\"Espace Ressources\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.oaq.com\\\/ressources\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-CA\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Que faire en cas de m\u00e9sentente \u00e0 propos des honoraires professionnels de l\u2019architecte? - Espace Ressources","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.oaq.com\/ressources\/faq\/que-faire-en-cas-de-mesentente-a-propos-des-honoraires-professionnels-de-larchitecte\/","og_locale":"fr_CA","og_type":"article","og_title":"Que faire en cas de m\u00e9sentente \u00e0 propos des honoraires professionnels de l\u2019architecte? - Espace Ressources","og_description":"L\u2019OAQ recommande aux architectes, dans la mesure du possible, de s\u2019entendre \u00e0 l\u2019amiable avec leur client. 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