{"id":549,"date":"2017-09-15T00:39:11","date_gmt":"2017-09-15T04:39:11","guid":{"rendered":"https:\/\/www.oaq.com\/ressources\/publications-de-loaq\/registre-de-dossiers\/"},"modified":"2026-02-25T15:31:10","modified_gmt":"2026-02-25T20:31:10","slug":"registre-de-dossiers","status":"publish","type":"post","link":"https:\/\/www.oaq.com\/ressources\/publications-ordre\/registre-de-dossiers\/","title":{"rendered":"Registre de dossiers"},"content":{"rendered":"\n<p>Le registre de dossiers que doivent \u00e9tablir les architectes est fr\u00e9quemment incomplet, constate-t-on au fil des inspections. Il arrive par exemple qu\u2019il y manque la date de l\u2019entente conclue avec le client, qu\u2019il soit constitu\u00e9 sur une p\u00e9riode insuffisante, ou que les mandats les plus r\u00e9cents n\u2019y figurent pas. Dans certains bureaux, il est carr\u00e9ment inexistant\u2026<\/p>\n\n\n\n<p>Autre erreur commune\u2009: plusieurs architectes pensent qu\u2019une fiche de projet peut faire office de registre. Une fiche de projet est l\u2019ensemble des renseignements d\u00e9taill\u00e9s que contient chaque dossier. Bien que les renseignements qui figurent dans cette fiche soient souvent conformes \u00e0 la r\u00e9glementation, voire en exc\u00e8dent les exigences, ceux-ci doivent \u00eatre r\u00e9unis dans un m\u00eame document ou r\u00e9pertoire afin de constituer un registre complet.<\/p>\n\n\n\n<p>En cas de force majeure vous emp\u00eachant de travailler ou d&rsquo;une cessation d\u2019exercice d\u00e9finitive ou temporaire, le registre de dossiers permet \u00e0 un tiers, notamment au cessionnaire de dossiers, de prendre connaissance de vos dossiers en cours et de poser les actions qui s\u2019imposent dans les circonstances. Dans le cas des architectes pratiquant en soci\u00e9t\u00e9, le registre est commun \u00e0 tous les associ\u00e9s. Advenant que l\u2019un d\u2019eux soit absent ou quitte la firme, les autres peuvent consulter le registre pour s\u2019informer des dossiers qui \u00e9taient sous sa responsabilit\u00e9.<\/p>\n\n\n\n<p>Mais au-del\u00e0 des obligations r\u00e9glementaires, le registre peut devenir un outil formidable pour g\u00e9rer les dossiers et effectuer la tenue de bureau.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><br>L\u2019information de base<\/h5>\n\n\n\n<p>Voyons maintenant en quoi consiste le registre. L\u2019article&nbsp;2.01 du&nbsp;<a href=\"http:\/\/legisquebec.gouv.qc.ca\/fr\/ShowDoc\/cr\/A-21,%20r.%2015\" target=\"_blank\" rel=\"noreferrer noopener\">R\u00e8glement sur la tenue des dossiers, du registre et des bureaux des architectes<\/a>&nbsp;stipule que le registre doit contenir les renseignements suivants\u2009:<\/p>\n\n\n\n<p>\u2022 La date de l\u2019entente intervenue entre l\u2019architecte et son client relativement \u00e0 ses services professionnels<\/p>\n\n\n\n<p>\u2022 Le nom du client, son adresse et son num\u00e9ro de t\u00e9l\u00e9phone<\/p>\n\n\n\n<p>\u2022 Une description sommaire du mandat<\/p>\n\n\n\n<p>De plus, le r\u00e8glement pr\u00e9cise que les renseignements doivent \u00eatre inscrits au registre au fur et \u00e0 mesure que l\u2019architecte re\u00e7oit ses mandats. Notons que le registre de dossiers ne doit pas inclure les offres de services. Seuls les mandats re\u00e7us doivent y \u00eatre r\u00e9pertori\u00e9s.<\/p>\n\n\n\n<p>Tel que le prescrit l\u2019article&nbsp;2.03 du r\u00e8glement, \u00ab\u2009Le registre et le dossier de l\u2019architecte doivent \u00eatre conserv\u00e9s pour une p\u00e9riode minimale de cinq ans, \u00e0 partir de la date du dernier service rendu ou, lorsque le projet est r\u00e9alis\u00e9, \u00e0 partir de la date de la fin des travaux\u2009\u00bb.<\/p>\n\n\n\n<p>L\u2019article&nbsp;2.04 mentionne quant \u00e0 lui que si l\u2019architecte est avis\u00e9 de l\u2019existence d\u2019un vice de construction dans les cinq ann\u00e9es suivant la fin des travaux, l\u2019inscription au registre et le dossier correspondant doivent \u00eatre conserv\u00e9s pendant une p\u00e9riode de cinq ans \u00e0 partir d\u2019un tel avis.<\/p>\n\n\n\n<p>Les architectes peuvent s\u2019en tenir aux renseignements exig\u00e9s par le r\u00e8glement ou inclure dans leur registre des renseignements suppl\u00e9mentaires, comme le nom du dossier, le nom et les coordonn\u00e9es d\u2019une personne-ressource ou encore les dates de fin des travaux ou de fin du mandat. <\/p>\n\n\n\n<p>Le r\u00e8glement ne prescrit aucune forme particuli\u00e8re pour le registre. Par contre, un mod\u00e8le con\u00e7u par l\u2019\u00e9quipe d\u2019inspection professionnelle est consultable sur l&rsquo;<a href=\"https:\/\/portail.oaq.com\/\">Espace membre<\/a> sous l&rsquo;onglet R\u00e9f\u00e9rence.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><br>Gains d\u2019efficacit\u00e9<\/h5>\n\n\n\n<p>Au quotidien, le registre de dossiers est un outil de travail qui permet de centraliser l\u2019information essentielle au sujet des clients et des divers dossiers d\u2019un architecte. Autrement dit, tout est accessible au m\u00eame endroit.<\/p>\n\n\n\n<p>Le registre permet d\u2019abord de donner \u00e0 chaque dossier un nom qui devra \u00eatre reproduit de mani\u00e8re constante dans tous les documents produits par le bureau (plans, devis, courriels, cartouches, documents de chantier, etc.). Bien que le r\u00e8glement soit muet \u00e0 cet \u00e9gard, il est d\u2019usage de num\u00e9roter les dossiers. Le syst\u00e8me de nomenclature \u2013 num\u00e9rique, alphanum\u00e9rique ou autre \u2013 demeure au choix de l\u2019architecte. Dans un souci d\u2019efficacit\u00e9, la nomenclature des dossiers devrait \u00eatre simple et cons\u00e9cutive.<\/p>\n\n\n\n<p>La nomenclature fournie par le registre sert \u00e9galement \u00e0 l\u2019administration de la firme et permet, par exemple, d\u2019effectuer de nombreuses op\u00e9rations comptables \u00e0 partir des donn\u00e9es figurant dans le registre. Il peut s\u2019agir notamment de la facturation, de la tenue d\u2019\u00e9tats de compte ou encore de la r\u00e9partition, dans les feuilles de temps, des heures travaill\u00e9es par chacun en fonction de chaque dossier num\u00e9rot\u00e9 au registre.<\/p>\n\n\n\n<p>L\u2019architecte peut aussi se servir du registre pour suivre le rendement de ses dossiers et \u00e9tablir des bilans qui se r\u00e9v\u00e9leront utiles pour la production d\u2019offres de services. En effet, certains donneurs d\u2019ouvrage exigent du professionnel qu\u2019il ait d\u00e9j\u00e0 effectu\u00e9 des r\u00e9alisations semblables au projet envisag\u00e9. Le registre de dossiers permet de rep\u00e9rer facilement ces r\u00e9alisations afin de les inclure dans l\u2019offre de services. Quand vient le temps d\u2019approcher des clients potentiels, l\u2019architecte peut \u00e9galement puiser dans le registre pour constituer une liste de dossiers pertinents.<\/p>\n\n\n\n<p>Comme quoi \u00eatre en r\u00e8gle permet de gagner du temps\u2009!<\/p>\n\n\n\n<p><em><br>* St\u00e9phanie Caron, inspectrice, Pierre d\u2019Anjou, inspecteur, Louis R\u00e9jean Gagn\u00e9, inspecteur, Christina Dorion-Racine, coordonnatrice de l\u2019inspection professionnelle, S\u00e9bastien Desparois, directeur de la pratique professionnelle<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Tous les patrons de bureaux d\u2019architectes ont l\u2019obligation de constituer et de tenir \u00e0 jour un registre de dossiers. Aide-m\u00e9moire et conseils pour se conformer \u00e0 la r\u00e9glementation et, surtout, pour tirer le maximum de cet outil indispensable.<\/p>\n","protected":false},"author":1,"featured_media":550,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"tags":[],"publication-type":[7],"subject":[72],"class_list":["post-549","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","publication-type-fiche","subject-tenue-de-bureau"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Registre de dossiers - Espace Ressources<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.oaq.com\/ressources\/publications-ordre\/registre-de-dossiers\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Registre de dossiers - Espace Ressources\" \/>\n<meta property=\"og:description\" content=\"Tous les patrons de bureaux d\u2019architectes ont l\u2019obligation de constituer et de tenir \u00e0 jour un registre de dossiers. 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